Canada Global (Web News) Singapore’s immigration systems have been restored following a disruption that caused delays at Changi Airport and land border crossings just before the weekend began. However, people were advised to postpone non-essential travel because there had been no flight cancellations.
The issue occurred two days after DBS Group Holdings Ltd, the city’s largest bank, experienced a 10-hour outage on its mobile-phone apps and internet banking, according to a report by Bloomberg.
The disruption, according to Singapore’s Immigration and Checkpoints Administration, was caused by technical problems.
It wrote on Facebook on Friday night: “Preliminary investigations indicated that there was a technical glitch during a planned system upgrade, and this produced an unanticipated system overload.”
Skytrax named Changi airport the best airport in the world for the 12th consecutive year this year. In 2019, it carried 68.3 million passengers, until the Covid epidemic wiped out the entire world travel sector.
According to Bloomberg, Changi, which is well-known for its indoor waterfall, butterfly garden, and abundance of retail establishments, has embraced automation to deal with the high volume of travellers travelling through the Southeast Asian hub.
Earlier, the border authority said that all the automated lanes at Changi were impacted and that off-duty immigration officers were called in to physically process leaving passengers. Flights are currently running according to schedule, according to a spokeswoman of Singapore Airlines Ltd.
Earlier, scores of vehicles could be seen queuing up at Singapore’s Woodlands and Tuas checkpoints along the land border with Malaysia in live photographs from a government website.
The system’s slowness increased wait times at land checkpoints, where up to 400,000 commuters cross the Singapore-Malaysia causeway each day to go to work and deliver goods. As workers head home for the weekend on Fridays, traffic is usually more congested.